Southwest Airlines Crew: The Heart of Hospitality

As one of the world's most admired and awarded airlines, Southwest Airlines is renowned for its unique blend of friendly, reliable, and low-cost air travel. At the core of this success lies the airline's dedicated crew, who embody the company's legendary Hospitality as they take care of customers and keep them safe throughout their travels.

With a rich legacy spanning over 50 years, Southwest Airlines has set near-term targets to achieve its environmental goals, aiming to work toward net zero carbon emissions by 2050. The airline's three-pillar strategy is designed to drive sustainable growth while maintaining its commitment to customer satisfaction.

Southwest's crew is comprised of nearly 75,000 people who are empowered to deliver unparalleled Hospitality. This dedication to exceptional service has earned the airline industry-leading prosperity and an unprecedented record of no involuntary furloughs or layoffs in its history. In fact, Southwest maintains a strong Employee-first corporate culture that prioritizes the well-being and growth of its team members.

The airline's commitment to its crew is evident in its recent collective bargaining agreement with the Transport Workers Union Local 556, which represents nearly 20,000 Southwest Flight Attendants. The new agreement rewards employees with industry-leading compensation increases, refined on-call scheduling, and quality-of-life enhancements such as Company-paid maternity and parental leaves.

'We are thrilled to have reached this significant milestone,' said Adam Carlisle, Vice President Labor Relations at Southwest Airlines. 'Our Flight Attendants embody the airline's legendary Hospitality as they take care of our customers and keep them safe throughout their travels.'

As the airline continues to grow and evolve, its commitment to its crew remains unwavering. With a presence in 121 airports across 11 countries, Southwest Airlines is poised to maintain its position as a leader in the industry while prioritizing the well-being and success of its dedicated team members.

Southwest Airlines' crew is the heart of hospitality, embodying the airline's legendary commitment to customer satisfaction. With their dedication to exceptional service, the airline has achieved industry-leading prosperity and an unprecedented record of no involuntary furloughs or layoffs in its history. As Southwest continues to grow and evolve, its commitment to its crew remains unwavering, ensuring that customers receive the highest level of service and care throughout their travels.

Southwest airlines crew